Terms of Use

1. Identification and acceptance

This website is operated by NEXO Business Group LLC, located in Montrose, Colorado, United States. You may contact NEXO at contact@nexobg.com and submit privacy inquiries to privacy@nexobg.com.

By using this website, you agree to these Terms. If you do not agree, you should discontinue its use. Contracted services may be subject to additional agreements, authorizations, and conditions.

2. General information, not personalized advice

The website describes services and provides general educational content. Its content is not personalized tax, legal, financial, or accounting advice and does not replace an evaluation of a person's or business's facts and documents.

Laws, forms, thresholds, and guidance may change. Although NEXO seeks to maintain useful information, it does not guarantee that all general content will remain complete, current, or suitable for a specific situation.

3. No automatic professional relationship

Visiting the website, submitting a form, or communicating by email, telephone, SMS, WhatsApp, or social media does not automatically create a client-professional relationship. A relationship begins only after NEXO accepts the matter and the parties agree on the service scope, responsibilities, and applicable fees.

4. Services and scope

NEXO offers tax preparation, ITIN-related assistance, bookkeeping, QuickBooks, payroll, sales tax, and administrative support within its professional scope. Availability depends on the requested service, applicable jurisdiction, NEXO's capacity, available documentation, and acceptance of the matter.

The website does not represent that NEXO is a CPA firm, law firm, government agency, or authorized representative for matters that have not been expressly accepted.

5. Client responsibilities

The client is responsible for providing complete, accurate, and timely information and documents, reviewing documents requiring approval, and communicating relevant changes. NEXO may rely on information provided by the client or by persons the client authorizes.

No website content guarantees refunds, savings, ITIN approval, acceptance of a return, business outcomes, or a decision by any authority.

6. Deadlines and urgent communications

Do not rely on a form, email, SMS, or WhatsApp to meet a tax deadline, file an appeal, or address an urgent matter until NEXO expressly confirms receipt and responsibility for that matter.

Optional consent to receive informational or promotional communications is separate from communications needed to respond to an inquiry or provide a service. It may always be withdrawn by writing to privacy@nexobg.com, in addition to using any unsubscribe method available in the communication, as described in the Privacy Policy.

7. Sensitive information and external channels

Do not submit SSNs, ITINs, identification documents, tax returns, tax documents, bank details, passwords, or sensitive financial information through the public form, social media, or open messages. Ask NEXO for the authorized channel to share that information.

The website links to external services, including Google Forms, Google Business Profile, WhatsApp, social media, and Intuit. NEXO does not control their availability, security, content, terms, or privacy practices. Use of those services is subject to the relevant provider's terms.

8. Intellectual property and trademarks

Unless stated otherwise, NEXO's text, photographs, logo, design, and other content belong to NEXO or are used with permission. They may not be copied, modified, published, or commercially exploited without permission except as allowed by law.

References to the IRS do not imply government sponsorship or affiliation. Intuit and QuickBooks are trademarks of Intuit Inc. Related references, badges, and links identify corresponding training, profiles, or products and do not mean that Intuit sponsors or guarantees NEXO's services.

9. Blog and educational resources

Articles and resources are published for educational purposes and may reflect rules in effect on the date shown. Readers should verify information applicable to their situation and obtain individual advice when appropriate.

10. Acceptable use

• Do not use the website for unlawful activity, impersonation, unauthorized access, malware distribution, interference with operation, abusive data extraction, or infringement of third-party rights.
• Do not attempt to access areas, accounts, systems, or information for which you do not have authorization.

11. Availability and third-party services

NEXO may correct, update, suspend, or remove website content. It does not guarantee uninterrupted availability or a complete absence of errors. NEXO is not responsible for the decisions, interruptions, or practices of external websites and services a user chooses to use.

12. Privacy, changes, and contact

NEXO's handling of personal information is described in its Privacy Policy. These Terms may be updated when the website, services, or applicable requirements change. The published version will state its effective date.

For questions about the website or services, write to contact@nexobg.com. For privacy matters, write to privacy@nexobg.com. NEXO Business Group LLC is located in Montrose, Colorado, United States.